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customized for the requirements of each client

Characteristics of original programs


異文化研修

Intercultural Training


* * Each training is customized to the needs of the client

Below you can find the program which has been specially tailored to the needs of our long-term client Bosch.

Training name

Content

Price

Intercultural training for relocation to Germany
(in Japanese)

4-5 hours
Target: Japanese

German intercultural training (daily life and business)
(German/Japanese culture in comparison, business culture, business communication, life in Germany, business manners)

Available upon request

Intercultural training for relocation to Germany
(in English)

4-5 hours
Target: Japanese, foreigners

German intercultural training (daily life and business)
(German/Japanese culture in comparison, business culture, business communication, life in Germany, business manners)

Available upon request

Intercultural training for relocation to Japan
(German, English)

4-5 hours
Target: Germans, foreigners

Japanese intercultural training (daily life, business, relocation program)
(German/Japanese culture in comparison, business culture, business communication, life in Germany, business manners)
* This program covers aspects not covered in the intercultural training which participants received in Germany.

Available upon request

Additional charges

Lodging expenses (if travel requires overnight stay e.g. Hiroshima)
Material cost (to be discussed)
Transportation expenses to venue (Additional travel expenses for remote locations)
Training design fee (only applicable with new content)
Consumption tax

 


(Example: Agenda for Intercultural training for moving to new German post)
Target: Japanese employees working in to Germany (family members may also attend)
Objective: Aiding a smooth transition to Germany in business and personal life by attending this training

 

Time

Topic

    Content

1

13:00~13:20

Preparing for the transition to Germany-Aiming for a fulfilling stayー
Flipchart worksheet(WS)

  • Cultural changes of climate, customs, language and food in Germany
  • Intercultural understanding and contact
  • What is culture shock? Culture shock symptoms and remedies, etc.

2

13:20~14:20

  • Housing and information communication
  • Place of new post, local information
  • Useful information for the transferee and dependents
  • Overview of Germany
  • Geography and climate of new home Stuttgart (Feuerbach, Abstatt)
  • Public Transportation
  • Establishing stability for necessities of life and a lifeline
  • Information about daily life (incl. telephone, internet, post office, TV, newspaper, voltage)
  • Choice and process of driver’s license, bank, insurance
  • Hairdresser, recreation, customs, etc.

3

14:20~14:30

Q&A, Info exchange

 

4

14:30~14:45

Break & Networking

 

5

14:45~15:35

Children’s education
Medical care, health

  • Local schools, supplementary schools and international schools (for children)
  • Adult schools, language education schools
  • Education system, etc.
  • Hospitals, medical system
  • Household medicine, chronic disease
  • Health insurance
  • Pregnancy, birth
  • Hygiene (drinking water), etc.

6

15:35~15:55

Q&A, Info exchange

 

7

15:55~16:10

Pause & Networking

 

8

16:10~17:00

Manners in business and private life (1)(2)
Definition of “manners“
Intercultural business and case study
Intercultural business communication
Flipchart workshop(WS)

  • Basic manners in business and personal life
  • Intercultural business between Japan and Germany
  • Intercultural communication strengthening program (ideal way for conferences, decision making system, business relationships and basics, negotiation techniques, handling claims and problems, value systems, work values, apologies and choice of words, etc.)

 

    • High context, low context
    • Establishing business and interpersonal relationships
  • Case studies

9

17:00~17:20     

Q&A, Info exchange

 

10

17:20~17:40

 

 

Preparation the transition

Preparing the return

Post-evaluation

  • What to prepare before leaving (belongings, pension, taxes, etc.)
  • The importance of planning before departure (with preparation list)
  • List of what to take from Japan

Others

11

17:40~18:00 

Q&A, Info Exchange

Q&A after the training as a whole, summary


(Example: Germany relocation intercultural training agenda in English)
Attendees: Non-Japanese
Objective: This session aims to assist employees at the Bosch Corporation to make a smooth transition/relocation from Japan to Germany in their personal and business life. These programs will reinforce compatibility of both cultures. Introducing participants to the skills required to become a successful mediator and lead them to success in everyday business practice in three aspects: Cultural understanding, intercultural communication and intercultural relationship building.

 

Time

Theme

    Contents

1st
Session

13:00-13:10

 

13:10-15:00

 

 

Introduction

 

Three essentials of success in cross-cultural business & personal life

1. Understanding the culture
(Relocation Information)

 

 

 

 

 

2.  Building trusting relationships

Self introduction
Training purpose
Training agenda

Three essentials of success in cross-cultural business & personal life

  • Understanding the culture

 

  • Geographical/social/historical/cultural   background
  • Differences and similarities in character traits
  • How cultural differences affect behavior or way of thinking
  • Culture shock; symptoms and remedies
  • Relocation information (local information, transportation, housing information, daily life, paperwork/registrations, insurance, education & health)
  • Manners& customs
  • Returning to Japan

2.  Building trusting relationships in a cross cultural working environment

  • Differences and similarities in association with colleagues
  • How to build trusting relationships in Germany

 

15:00-15:15

Coffee break/Networking

 

2nd session

15:15-16:00

  • Communication

Successful cross cultural communication

  • Cross cultural communication

 

  • What is communication?
  • Communication difference-high and low context culture
  • Comparison of business communication between Germany and Japan
  • Techniques of successful intercultural communication & practice with role plays
  • Comparison of business culture and business manners
  • Intercultural business in personal management

 

16:00-16:15

Coffee break/Networking

 

3rd session

16:15-17:15

The way to becoming a successful mediator

 

Case studies
Comparison of business culture in  Japan and Germany
-Challenges; identification of causes and finding solutions

 

  • What are challenges of being a mediator?
  • What is the role of a mediator?

 

Case studies:

  • Differences in conferences (attitude/decision making process/business relationships)
  • Negotiation styles &approaches
  • How to react to claims/risk management
  • Differences in values and work ethic

Options:

  • Comparison of risk management, strategies and solving problems
  • How to react to claims
  • How to react to problems and mistakes
  • Reaction to earthquakes

 

17:15-17:30

Coffee break/Networking

 

4
session

17:30-18:00

Conclusion
Questions and answers
Networking

Real case discussions
Real case questions & answers
Reviews
Questions and answers
Feedback


Contact

SJSK-Japan

2. Intercultural Business Training/Consulting (for German corporations in Japan)


Training Name

Content

Cost

Intercultural business training/ consulting (Japanese, English)

4-5 hours
Target: Germans, foreigners

We will help will business solutions

To be discussed

Intercultural business communications  (Japanese, English)

4-5 hours
Target: Japanese, foreigners/ Germans

Japanese/German thought processes, differences in business culture and business communication culture (how to bridge the gap)
Role as a mediator (coordinator, intermediary)

To be discussed

Business negotiation skills, international business negotiation skills (sales, purchasing)
(Japanese, English)

4-5 hours
Target: Japanese, foreigners/ Germans
Difference in business communication between Japan/Germany
Business negotiation skills between the Japanese/Germans (inside/ outside company)

To be discussed

Intercultural manners in Germany& Japan (in private and business)
(Japanese, English)

Target: Japanese, foreigners/ Germans
Japanese/German business culture and business manners in comparison
Tendencies and measures

To be discussed

Leadership Training/ Coaching
(Japanese, English)

Target: Executives, managers
Communication methods
Subordinate guidance
Teamwork methods
Others

To be discussed

Diversity management seminar

 

Target: Japanese, foreigners/ Germans

Definition of diversity
Business and management methods in diversity
Communication in diversity

To be discussed

Work-life balance seminar

Target: Japanese, foreigners/ Germans
Relationship between balance and happiness
The principle of success

To be discussed

Mentoring, coaching, counseling

Target: Japanese
Program will be planned according to needs of the client.

To be discussed

Additional charges

Lodging expenses (if travel requires overnight stay e.g. Hiroshima)
Material cost (to be discussed)
Transportation expenses to venue
(Additional travel expenses for remote locations)
Training design fee (only applicable with new content)
Consumption tax

To be discussed


多様性を生かした異文化共存のビジネスへ

SJSK-Japan

Language courses


Estimates will be provided upon discussing customer needs, budget and taking an assessment test.

【List of language study courses】

Course name

Content

Format

Japanese (beginner~ advanced)

Each 40-80 hours
Conversation
Reading/Writing
* Kanji lessons are also provided upon request.

Private
Semi private (2-4 persons)
Group lessons

Business Japanese (beginner~ advanced)

Each 40-80 hours
Conversation
Reading/Writing
* Kanji lessons are also provided upon request.

Private
Semi private (2-4 persons)
Group lessons       

Japanese Language Proficiency Test preparation course

40-80 hours
After a level assessment test, lesson hours will be decided based on budget and student availability.

Private
Semi private (2-4 persons)
Group lessons

English course (beginner~ advanced)

40-80 hours
After a level assessment test, lesson hours will be decided based on budget and student availability.
Conversation
Reading/Writing

Private
Semi private (2-4 persons)
Group lessons

Business English course (beginner~ advanced)

40-80 hours
After a level assessment test, lesson hours will be decided based on budget and student availability.
Conversation
Reading/Writing

Private
Semi private (2-4 persons)
Group lessons

 

Special courses (Japanese& English)
- Email writing course
- Presentation skills course

4-8 hours
Target: Japanese, foreigners/Germans

Private
Semi private (2-4 persons)
Group lessons

 

Other fees:
Travel expenses
Textbook fees (to be discussed)
Instructor travel/transportation costs
Assessment (test to check level), course design fee (free of charge for long term contracts)

Consumption tax

 


(Examples of Japanese language study textbooks)

Other textbooks are also available according to the level and needs of the students.

Name of course

Textbook (examples)

Japanese crash course
Japanese 10 day course

Hiragana Katakana workbook


(and others) Japanese Kana for beginners (English version)

Kanji course

Japanese conversation course (beginner to advanced)






(and others)
Nihongo breakthrough
Konnichi wa Nihongo!
Genki 1 & 2

Japanese Language Proficiency Test preparation course




Business English conversation